Cancella is a Canadian online retailer specializing in mobile accessories and tech essentials. Orders are fulfilled by Canadian distribution partner Xcel Source Corp.

Cancella ships within Canada only.

How long does delivery take?

Ontario & Québec: 1–3 business days. Western & Atlantic Canada: 2–7 business days. Northern and remote areas may take longer. Delivery times do not include processing.

Do you offer free shipping?

Yes. Orders over $75 CAD ship free across Canada.

Which carriers do you use?

Shipments may be sent via Canada Post, UPS, FedEx, Purolator, or LTL depending on warehouse location and destination.

What is your return policy?

Returns are accepted within 30 days for unopened items in original packaging. Some items such as earbuds, opened screen protectors, cleaning solutions, software, and gift cards cannot be returned.

How do I start a return?

Contact info@cancella.ca for an RMA before sending anything back.

Are your products authentic?

Yes. All products are sourced from authorized Canadian distributors including Xcel Source Corp.

Do you charge customs fees?

No. All items ship within Canada, so no duties or customs charges apply.

HDMI Adapters & Cables Canada - USB-C to HDMI

Which HDMI adapter do I need?

Look at the video port on your laptop or device, then match it to the adapter.

USB-C / Thunderbolt: most new laptops, MacBooks, iPads and many Android phones. Use a USB-C to HDMI adapter. Choose one with power delivery pass-through if you need to charge while connected.
DisplayPort: common on desktop PCs and graphics cards. Use a DisplayPort to HDMI adapter.
Mini DisplayPort: older MacBooks and Surface devices. Use a Mini DisplayPort to HDMI adapter.
HDMI to VGA: for connecting a newer laptop to an older projector or monitor.
Two monitors: dual-HDMI adapters (USB-C or USB-A) drive two screens from one port.

4K and 8K: what to look for

For a 4K monitor or TV, choose an adapter that supports 4K at 60Hz. 4K at 30Hz works for presentations and video but feels choppy for everyday desktop use. For 8K TVs, gaming consoles and 120Hz gaming, use an HDMI 2.1 (48Gbps) Ultra High Speed cable.

HDMI adapter FAQ

Why doesn't my USB-C to HDMI adapter work?

Your laptop's USB-C port must support video output (DisplayPort Alt Mode or Thunderbolt). Look for a small DisplayPort or lightning-bolt icon beside the port, or check your laptop's specs.

Do you sell long HDMI cables?

Yes. Xtech HDMI cables come in 6ft, 10ft, 15ft, 25ft and 50ft lengths.

Can I connect two monitors to one laptop?

Yes. Use a dual-HDMI adapter such as the Adesso USB-C to Dual HDMI, or the StarTech USB-A 3.0 to Dual HDMI adapter for laptops without video-capable USB-C.

Collection: HDMI Adapters

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